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Help Desk

System Notifications and Greetings

User Manuals and User Guides for Medikin Online Version 2.5 are available on Help Desk!

Doctor Frequently Asked Questions (Flash)

Can I create an MT or editor account and how?
How can I assign a particular doctor’s dictation to a particular MT/QA?
Can I fix the maximum limit of file assignment for a particular person?
Can I automate the file assignment to the alternative MT/QA in case the main person is not available or busy?
What happens when the file is red flagged and how can I automate the routing process?
Instead of routing all the files to a QA1 or QA2, can I assign only a percentage of files? If yes, can I do this setting on the doctor and MT/QA specific account basis?
What is the “Compared Document” procedure and how can we download compared documents?
How can I use the auto billing module?
How can I generate billing reports on a different basis for doctors in comparison to the mt/qa?
What are the messaging and email options on the system?

Disclaimer Notice – All information is collected from the
Internet and Medikin is not liable for its authenticity.

Contact us at 212-480-4303 or helpdesk@medikin.com
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